Jennifer Hammond Landau, principle with Hammond & Landau, has provided visual process consulting to business, government and community organizations for over 24 years. As one of the pioneers of graphic facilitation Jennifer’s visual approaches to strategic planning and building “community at work” are directly linked to her education in community studies (UC Santa Cruz) and organization development (Pepperdine University).

Today Jennifer offers colleagues and client organizations not only graphic recording and training, but “metaphor mapping, ” where information is presented and sessions facilitated with large, visual metaphors. She coaches leaders and facilitators in visual thinking techniques, and virtually co-designs meetings and events.

Jennifer is intrigued with the linkages of visual thinking, metaphor and computer-supported interaction. She holds a patent for a Scripted Text Discussion System as part of her work in 2000 with a design team within the Microsoft Research and Development Virtual Community group. Currently Jennifer is collaborating with colleagues to translate graphic recording training materials and workshops into Spanish and French.

Jennifer is the author of "Recording and Visual Specialties" in the Bay Area OD Network Career Resource Guide (3rd edition, 1998); and with Jean Westcott, A Picture's Worth 1,000 Words (Peiffer/Jossey-Bass, 1997) and Field Guide for Flip Charts. A presenter at International Association of Facilitators Conferences 1998 - 2005, Jennifer was a frequent contributor at ASTD and Organization Development Network functions in the 1980's.